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John Lewis outlines plans for £24m revamp of Edinburgh store

RBR Staff Writer Published 10 April 2017

British department store chain, John Lewis has outlined plans of a £24m investment and refurbishment project for its shop in Scotland’s capital of Edinburgh.

The company is set to make improvements throughout the 160,000ft2 Edinburgh shop by having a new shopping floor along with addition of a new tech product area and a new café.

The announced investment will also be utilized to reconfigure the shop, to make it convenient for customers with their shopping.

On the other hand, John Lewis stated that the rest of the St James Centre, of which it is the key tenant, is being redeveloped.

The new layout of the shop will be in place till the shops are ready to be re-connected to the redeveloped St James Centre prior to its opening as scheduled in 2020.

John Lewis Edinburgh branch head Barry Blamire said: “As the retail landscape changes, we adapt and evolve our shops to ensure we continue to meet our customers’ needs and expectations.

“This major investment will give customers more interactive shopping experiences while retaining the same excellent level of service from our Partners.”

Work at the John Lewis Edinburgh shop began in 2016 with the addition of a new entrance on Leith Street, equipped with lifts, alongside new customer collections corner for click and collect purpose.

John Lewis Edinburgh will also feature a Smart Home area which will display connected gadgets and tech under one roof giving customers a fully connected home experience.

The department store company added that its beauty section is being revamped and will move to a central location on the second floor.

John Lewis, in late February, had announced its plans for a restructuring move to streamline its overall operations and enhance customer experience. Part of that will see making over 800 employees redundant in its home estimation and fitting services and catering divisions.


Image: St James Shopping Centre which houses John Lewis Edinburgh shop, Scotland. Photo: courtesy of alljengi/Wikipedia.org.