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eBay expands Click & Collect service with Doddle

Published 25 September 2017

Multinational e-commerce firm eBay and UK’s click and collect network Doddle have announced a collaboration to increase eBay’s Click & Collect service, providing buyers and sellers with more collection choices.

The new service will allow customers to collect millions of listings from Click & Collect locations across the UK.

It will allow eBay business and consumer sellers to offer convenient fulfillment services and provide greater delivery choice to customers.

Under this service, buyers can pick up their eBay purchases from Doddle stores free of cost. eBay will inform the buyers about the availability of the item, and they can collect it at a convenient time.

The new Click & Collect service will be introduced at all Doddle locations across the UK. Initially, the service will be introduced at Doddle’s flagship stores in London and Brighton, including Kings Cross, Canary Wharf and Liverpool Street, and expanded to Doddle locations in supermarkets, shopping centers and charity shops later.

eBay head of Shipping Development Jon Ford said: “Our buyers and sellers are at the heart of everything we do and we want to make shopping and selling on eBay as convenient and flexible as possible. That means providing as many ways to improve the delivery experience for buyers.

"We already have millions of Click & Collect enabled listings on eBay and the collaboration with Doddle will help us extend our collection footprint whilst also helping sellers on eBay to enhance their fulfillment capabilities.”

Doddle CEO Tim Robinson said: “We have a shared goal with eBay to make life easier for our customers. We’re excited to be able to offer eBay’s business and consumer sellers convenient fulfillment options for their customers and look forward to providing eBay buyers with hundreds of convenient locations to collect and return their eBay purchases at Doddle.”

Image: eBay expands free Click & Collect services to buyers across the UK with Doddle. Photo: courtesy of Doddle Parcel Services Limited.