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Macy's to hire 86,000 associates for 2014 holiday season

RBR Staff Writer Published 30 September 2014

Department store chain Macy's plans to hire 86, 000 seasonal associates during the 2014 holiday season, an increase of about 3.6% from last year.


The hiring will be for Bloomingdale's stores, call centres, distribution centres and online fulfillment centres.

Macy's noted that about 10,000 of the 86,000 total seasonal positions will be based in the direct-to-consumer fulfillment megacentres in 2014.

Seasonal associates at Macy's and Bloomingdale's serve customers on the selling floor, work in store operations positions, interact with customers through telephone in call centres, and staff distribution and fulfillment centres that coordinate shipments to stores and directly to customers who buy online or via mobile.

About 1,125 associates would be hired to interact with customers through telephone, email and online chat at customer service centres.

Nearly 3,000 positions would be assigned to work in the fulfillment areas of Macy's and Bloomingdale's stores that are equipped to fill and ship orders directly to customers, as well as to support the Buy Online Pickup in Store service available in every location.

Over 850 would be hired country-wide to support the 88th annual Macy's Thanksgiving Day Parade, Santalands and other iconic holiday events, the firm said.

Hiring for store sales positions will begin in mid-October while hiring for sales support positions, such as in distribution centres, call centres and store receiving has already begun.

Macy's chairman and chief executive officer Terry J. Lundgren said: "These seasonal positions represent much-needed jobs for America, and they fill an important niche in the employment spectrum. Especially at the holidays, we employ students working during break to help pay tuition, retirees seeking to remain active and individuals from many walks of life wanting to supplement their income," Lundgren said.

The firm hired nearly 83,000 in 2013.

Image: The Macy's flagship store in downtown Cincinnati. Photo: Courtesy of Tysto.

Source: Company Press Release